Tor Wallin Andreassen
Names
| first: |
Tor |
| middle: |
Wallin |
| last: |
Andreassen |
Identifer
Contact
Affiliations
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Norges Handelshøyskole (NHH)
Research profile
author of:
- A customer-centric five actor model for sustainability and service innovation (RePEc:eee:jbrese:v:136:y:2021:i:c:p:389-401)
by van Riel, Allard C.R. & Andreassen, Tor W. & Lervik-Olsen, Line & Zhang, Lu & Mithas, Sunil & Heinonen, Kristina - Competing through innovation: Let the customer judge! (RePEc:eee:jbrese:v:153:y:2022:i:c:p:87-101)
by Kurtmollaiev, Seidali & Lervik-Olsen, Line & Andreassen, Tor W. - “Service Encounter 2.0”: An investigation into the roles of technology, employees and customers (RePEc:eee:jbrese:v:79:y:2017:i:c:p:238-246)
by Larivière, Bart & Bowen, David & Andreassen, Tor W. & Kunz, Werner & Sirianni, Nancy J. & Voss, Chris & Wünderlich, Nancy V. & De Keyser, Arne - Virtual reality through the customer journey: Framework and propositions (RePEc:eee:joreco:v:55:y:2020:i:c:s0969698919312159)
by Hollebeek, Linda D. & Clark, Moira K. & Andreassen, Tor W. & Sigurdsson, Valdimar & Smith, Dale - —Net Promoter, Recommendations, and Business Performance: A Clarification on Morgan and Rego (RePEc:inm:ormksc:v:27:y:2008:i:3:p:531-532)
by Timothy L. Keiningham & Lerzan Aksoy & Bruce Cooil & Tor Wallin Andreassen - Behavioral Disinhibition Can Foster Intentions to Healthy Lifestyle Change by Overcoming Commitment to Past Behavior (RePEc:plo:pone00:0142489)
by Bob M Fennis & Tor W Andreassen & Line Lervik-Olsen - The Impact of Non-Normality and Estimation Methods in SEM on Satisfaction Research in Marketing (RePEc:spr:qualqt:v:40:y:2006:i:1:p:39-58)
by Tor Andreassen & Bengt Lorentzen & Ulf Olsson - Customer Service: Does It Matter? (RePEc:spr:sprchp:978-1-4614-1554-1_3)
by Tor W. Andreassen & Line L. Olsen